FirstFleet Support

MDM Manual Device Enrollment

When you receive a text message and email from MaaS360

Step 1: Tap the link in the text message to begin the process.

Screen_Shot_2019-07-26_at_3.33.41_PM.png

Step 2: Type in the password that you use with your FirstFleet Portal account and Tap Continue

Screen_Shot_2019-07-26_at_4.31.49_PM.png

Step 3: Tap Continue when it lists the steps and then Accept the Terms and Tap Continue again

Screen_Shot_2019-07-26_at_4.34.51_PM.pngScreen_Shot_2019-07-26_at_4.35.01_PM.png

Step 4: Download the Profile.  Tap Allow in the popup

Screen_Shot_2019-07-26_at_3.47.19_PM.pngScreen_Shot_2019-07-26_at_3.47.30_PM.png

Step 5: Once Profile Download is complete, open Settings and then at top open the Profile Downloaded tab

Screen_Shot_2019-07-26_at_3.48.48_PM.png

Step 6: Tap Install to install the profile on your phone (you will need to tap Install 3x)

Screen_Shot_2019-07-26_at_3.49.04_PM.png

Step 7: Make sure you tap Trust

Screen_Shot_2019-07-26_at_3.49.54_PM.png

Step 8: Return to the internet and tap Continue to finish enrolling your device Screen_Shot_2019-07-26_at_3.47.56_PM.png

Step 9: Tap Install in each pop-up and wait for all the FirstFleet apps to install

Screen_Shot_2019-07-26_at_3.51.02_PM.pngScreen_Shot_2019-07-26_at_3.51.12_PM.png

Step 10: Open the MaaS360 app

open_app.png

After opening the MaaS360 app, it will configure and then ask you a series of questions.  You MUST tap ALLOW to give this app full access to your phone.

Step 11: Tap Allow on each message to let MaaS360 to use your location and send you notifications

IMG_0003.pngIMG_0002.png

Step 12: Tap the home button to leave this app and then reopen it again.

Step 13: Once the app reopens, you must tap Always Allow to give this app full permissions.

IMG_0004.png

Please do not delete this app from your phone. If you have already blocked some of these settings, please delete the app and re-download it from the app catalog to apply these steps.

Screen_Shot_2019-07-02_at_11.24.37_AM.png IMG_0005.PNG

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Please sign in to leave a comment.