FirstFleet Support

Downloading E-Logs after an Accident

When you receive an email asking you to save the E-logs of a driver who has been involved in an accident, you can follow the instructions in this video (and the written instructions below) to help you quickly and easily send the past 6 months of logs to Carbon Copy for long-term storage.

Quick Tips:

  • The pdf with 6 months worth of logs is a large file so please be patient. It may take 3-4 minutes to load

Fetching Platform Science Logs
If you have any questions please raise your concern to the SERVE center and they can assist in verification.

1. Open http://ffi.platformscience.com

2. Search for a driver using the top bar

3. Tap the Printed Log button on the right side of the screen beside the HOS graph

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4. Click the link to jump to the Printed Log Transfers page

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5. Select the Log you wish to print and click View PDF

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6. The logs will open in a browser window, then click the Download icon

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7. Then save the file for easy access or sharing later

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For help, please email support@firstfleetinc.com

 

 

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