FirstFleet Support

Resetting Mobile App Storage on Android

If you are having trouble with your FirstFleet mobile app not loading and are using an android phone, then please follow these steps to clear the data and cache.  These simple steps will clear out any bugs to let you get your work done with the mobile app.

Summary Video

How to Reset Mobile App Storage Data

1. Open the settings icon on your phone

Screen_Shot_2019-02-08_at_3.54.20_PM.png

2. Open the Applications (or Applications and Notifications) section and then tap See All or tap the Application Manager to find your FirstFleet mobile app

Screen_Shot_2019-02-08_at_3.54.33_PM.pngScreen_Shot_2019-02-08_at_3.54.44_PM.png

3. Open the FirstFleet app

Screen_Shot_2019-02-08_at_3.54.54_PM.png

4. Tap Storage

Screen_Shot_2019-02-08_at_3.55.13_PM.png

5. Tap Clear Data

Screen_Shot_2019-02-08_at_3.55.21_PM.png

Now restart and login to your app to see if the problem is fixed.  If you are still having issues with your app, please email support@firstfleetinc.com for more assistance.

 

 

 

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    RALBRA - BRADLEY RALEY

    Thanks my phone app is fix

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